Standard Delivery: We normally ship via FedEx Ground within 3 to 5 business days of receipt of your order for items that we have at our warehouse (items that ship direct from the manufacturer have different shipping times as indicated in the "Important Product Info" tab on a given product's page). We do not ship on Saturdays or Sundays. Please allow up to 10 business days for delivery. Standard delivery charges listed below are per address and for the contiguous U.S.A. only. For packages being sent to Alaska, Hawaii, and Puerto Rico, additional shipping charges will apply depending on weight. Please call our Customer Service Line for details: 805-683-6188 (M-F, 8:30 a.m. - 4:30 p.m. PST).
P.O. Boxes: We no longer ship to P.O. Boxes. Please provide a physical address for delivery of your package. Failure to do so may delay shipment and delivery of your merchandise.Standard shipping and handling charges for the contiguous U.S.A:
|If your total is||
|Up to||- $25.00||$8.99|
|$495.01 and over (please call)|
Express Delivery: Orders received before 8:00 a.m. PST can be shipped Express 3-Day for an additional charge of $15.00. All orders received after 8:00 a.m. PST will be shipped the next business day. Overnight orders shipping on Friday will be received the following business day (Monday). We do not ship on Saturdays or Sundays. Only items in-stock are available for express shipment. Prices for Express Delivery of oversized items may be extra. Please call Customer Service for prices: 805-683-6188 (M-F, 8:30 a.m. - 4:30 p.m. PST).
PLEASE NOTE: Due to the nature of some of our custom-made (personalized) products, please allow 3-4 weeks for your order to ship. Items displaying "Ground Shipping Only" will ship via ground and will not be eligible for expedited shipping methods.
Direct Shipping: Some products are shipped directly from the manufacturer. They will arrive separately from other items in your order; shipping times may vary. Note: Gift wrapping is not available on these items.
International Shipping: Packages shipping outside of the U.S. will be shipped via Federal Express International. Expect delivery in 10-15 business days. We are not able to expedite international orders, and some items may not be shipped outside the United States. Our international shipping rates are based on package weight and dimension. Please call our Customer Service line (1-805-683-6188) for a quote between the hours of 8:30 a.m. and 4:30 p.m. PST, M-F, or email firstname.lastname@example.org. Upon receipt of your order, we will send you an email regarding the international shipping rate. Prior to your order shipping, we will need your approval for the shipping cost. Be advised that you will be responsible for the importing of the merchandise in to your country, and any duties, taxes, brokerage fees, or other related charges are the sole responsibility of the customer. If any duties, taxes, etc. are not assessed at the time of the order, we reserve the right to charge these expenses to the card used when placing the order, after the order has shipped. Please keep this in mind if you are shipping to a gift recipient outside the United States.
Gift Wrap Service: We are happy to offer gift wrapping service for a fee of $5.50 per item. Some larger items and direct shipped items may not qualify.